The Boma Nairobi

We liked the fact that you have special rooms for people in a wheelchair

We used the Boma as a 'hub' between excursions and traveling back and forth between different destinations in East Africa, and stayed a total of 5 nights. We were perfectly happy with our choice and will book again next time. The Boma is a well-run property close to both airports, rooms are comfortable, spacious and very clean, food at the restaurant is very good with a decent choice. Best of all however is the friendly, professional and efficient service provided by all the staff! Everyone was keen on making sure that our stay was comfortable. We felt listened to and any issues, which were only minor, were taken care of immediately and followed up on. Their level of service is as with every hotel and hospitality business in Kenya, quite exemplary! The taxi drivers (organized by the hotel) were all very professional and reliable although unfortunately, we only took down one name - Simon who drove us a couple of times. Caroline in guest relations was amazing, making sure that we were perfectly happy with our accommodation.

The Boma Nairobi is a modern hotel, with the facilities being a bit older but still well-maintained. The spacious rooms were a pleasant surprise for us. The staff was very helpful and friendly, making our stay comfortable. Another pleasant surprise for us was that the BOLT app works in Nairobi, making getting around the city hassle-free.

The Boma was a pleasant suprise. Not exactly a 5 star hotel, more like 4 stars but still with a style. The room was spacious and clean. The beds were comfortable with fresh bedlinen. Bathroom was a bit outdated but ok, had both a shower and a bath. The pool area was nice. The staff was welcoming and the wifi was good. Really enjoyed the breakfast - very tasty and a wide choice of dishes. The whole hotel is a bit vintage which adds charm. We enjoyed our meal at the hotel's restaurant with good service and delicious food. For us the location was perfect jus a few miles from Nairobi Wilson airport.

Great hotel, professional and very friendly staff, huge room with king size bed, extremely clean and everything was u to the level. The restaurant has delicious food, and again, all the service staff awesome. I would really mention the waiter in the restaurant Lydia, she was so professional, skilled and patient every time I had visited the restaurant as well as Kaisha in the coffee and cake lounge in the lobby. Awesome people. Thanks!